Last Updated: June 2026
Welcome to Elevai8. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, services, and AI-powered receptionist solutions.
By accessing our website or using any Elevai8 services, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website and services.
1. About Elevai8
Elevai8 provides AI-powered communication solutions, including but not limited to:
- AI Receptionist Services
- Call Answering and Routing
- Lead Capture and Qualification
- Appointment Scheduling
- Customer Support Automation
- Business Communication Solutions
- CRM and Third-Party Integrations
Our services are designed to help businesses improve customer engagement, reduce missed opportunities, and streamline communication processes.
2. Acceptance of Terms
By accessing or using our website and services, you confirm that:
- You are at least 18 years old.
- You have the authority to enter into these Terms.
- You will comply with all applicable laws and regulations.
- Any information you provide is accurate and up to date.
3. Use of Services
You agree to use Elevai8 services only for lawful business purposes.
You must not:
- Use our services for illegal, fraudulent, or deceptive activities.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of our platform.
- Upload or transmit malicious software or harmful content.
- Use our services in a manner that violates any applicable law or third-party rights.
Elevai8 reserves the right to suspend or terminate services if misuse is detected.
4. AI-Powered Services
Elevai8 utilizes artificial intelligence and automation technologies to process customer interactions and business communications.
While we strive for accuracy and reliability:
- AI-generated responses may occasionally contain inaccuracies.
- Automated systems may not always correctly interpret caller intent.
- Clients remain responsible for reviewing and managing critical business communications.
Elevai8 does not guarantee that AI-generated outputs will always be error-free or suitable for every business situation.
5. Call Recording and Compliance
Certain features may include call recording, transcription, and AI analysis.
Clients are responsible for:
- Complying with applicable call recording laws.
- Obtaining any required consent from callers.
- Providing appropriate notices where legally required.
- Ensuring their use of our services complies with privacy regulations in their jurisdiction.
Elevai8 is not responsible for a client’s failure to comply with legal obligations relating to communications.
6. Account Responsibilities
If you create an account with Elevai8, you are responsible for:
- Maintaining the confidentiality of login credentials.
- Restricting unauthorized access to your account.
- Ensuring account information remains accurate.
- Notifying us immediately of any suspected security breach.
You are responsible for all activity conducted under your account.
7. Fees and Payments
Where applicable:
- Service fees are billed according to your selected plan or agreement.
- Payments must be made by the due date specified on invoices.
- Late payments may result in suspension or termination of services.
- All fees are non-refundable unless otherwise agreed in writing.
Pricing may be updated from time to time with reasonable notice to affected customers.
8. Third-Party Integrations
Our services may integrate with third-party platforms including CRM systems, scheduling software, telephony providers, and other business tools.
Elevai8 is not responsible for:
- Third-party service outages.
- Integration failures caused by external providers.
- Data handling practices of third-party platforms.
- Changes made by third-party service providers.
Use of third-party services remains subject to their own terms and policies.
9. Intellectual Property
All content, software, branding, logos, designs, text, graphics, and technology associated with Elevai8 remain the property of Elevai8 or its licensors.
You may not:
- Copy, reproduce, modify, distribute, or sell our content.
- Reverse engineer or attempt to extract source code.
- Use our trademarks without prior written permission.
Nothing in these Terms transfers ownership of intellectual property rights to users.
10. Service Availability
We aim to provide reliable and uninterrupted services; however, we do not guarantee:
- Continuous availability.
- Error-free operation.
- Uninterrupted access.
- Compatibility with all devices or systems.
Services may be temporarily unavailable due to maintenance, upgrades, technical issues, or circumstances beyond our control.
11. Limitation of Liability
To the maximum extent permitted by law, Elevai8 shall not be liable for:
- Loss of profits or revenue.
- Business interruption.
- Loss of data.
- Loss of customers or business opportunities.
- Indirect, incidental, consequential, or special damages.
Our total liability relating to any claim shall not exceed the amount paid by the customer for services during the preceding three months.
12. Indemnification
You agree to indemnify and hold harmless Elevai8, its directors, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:
- Your use of our services.
- Violation of these Terms.
- Breach of applicable laws.
- Infringement of third-party rights.
13. Termination
We reserve the right to suspend or terminate access to our services if:
- These Terms are violated.
- Payment obligations are not met.
- Fraudulent or unlawful activity is suspected.
- Continued service poses a security or legal risk.
Termination does not relieve any outstanding payment obligations.
14. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
By using Elevai8 services, you acknowledge that you have reviewed and understood our Privacy Policy.
15. Changes to These Terms
Elevai8 may update these Terms from time to time.
Any changes will become effective when published on this website. Continued use of our services after updates are posted constitutes acceptance of the revised Terms.
16. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which Elevai8 operates, without regard to conflict of law principles.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the relevant courts.