General Questions
Elevai8 is an AI-powered automation and receptionist platform that handles customer calls, captures leads, books appointments, and automates business workflows so you never miss an opportunity.
It eliminates missed calls, reduces manual workload, improves lead capture, and ensures your business responds to customers 24/7 without delays.
Unlike human receptionists, Elevai8 operates 24/7, never misses calls, handles multiple customers simultaneously, and integrates directly with your business systems.
Our AI agents answer incoming calls, understand customer intent, collect relevant information, and either resolve queries or route them to the right action such as booking, CRM entry, or notifications.
It is both. Elevai8 acts as an AI voice receptionist and can also integrate with digital communication workflows depending on your setup.
Yes. The system is designed to scale from small businesses to high-volume enterprise environments without performance issues.
Setup & Onboarding
You start by booking a demo. Our team will understand your business needs and set up your AI receptionist accordingly.
No technical skills are required. Our team handles the entire setup and configuration for you.
Yes, our onboarding team assists you step-by-step until your system is fully operational.
Most businesses are fully set up within 24 to 72 hours depending on complexity and integrations.
Yes. You can fully customize greetings, call flows, FAQs, booking rules, and escalation paths.
Yes, you can request changes anytime as your business evolves.
Features & Usage
It answers calls, captures customer details, qualifies leads, books appointments, and handles common queries automatically.
Yes. The system can handle unlimited concurrent calls depending on your plan.
Yes. It can book, reschedule, and cancel appointments based on your calendar availability.
Yes. Elevai8 operates continuously, including nights, weekends, and holidays.
Yes. It records, summarizes, and sends messages directly to your email or CRM.
Yes. You can define scripts, responses, tone, and escalation rules.
Integrations
Yes. It can integrate with popular CRM systems or custom-built solutions.
Yes. In most cases, we can integrate with your current number or provide a new one.
Yes. Elevai8 is designed to work with multiple systems simultaneously.
Yes. It syncs with Google Calendar and other scheduling tools for real-time booking.
Yes. It can send automated emails, SMS notifications, and follow-ups.
Yes. Custom API integrations are available depending on your requirements.
Billing & Pricing
Pricing depends on your call volume, features, and business requirements. We offer custom pricing plans.
Starting from $999 to $4,999, depending on the level of customization, integrations, workflow complexity, and business requirements
We accept bank transfers and other standard business payment methods.
We provide demos so you can experience the system before committing.
Billing is usually monthly or annual depending on your selected plan.
Yes. You can upgrade or downgrade anytime based on your needs.
Call Handling & AI Performance
The AI is highly accurate and improves over time based on configured workflows and business data.
Yes. It is trained to understand a wide range of accents and natural speech patterns.
Yes. It can detect and filter spam or irrelevant calls based on rules.
It can escalate the call to a human, take a message, or schedule a follow-up.
Yes. It adapts based on workflows and configured responses to improve performance.
Yes. You can configure urgent calls to be immediately forwarded to your team.
Security & Privacy
Yes. All data is protected using secure infrastructure and encryption protocols.
Only authorized users and necessary system processes can access your data.
We follow standard privacy and data protection practices depending on applicable regions.
Call recording is optional and can be enabled based on your preferences and legal requirements.
No. We do not sell customer data. Limited sharing occurs only for service functionality.
Yes. You can request data deletion at any time.
Support
We provide onboarding support, technical assistance, and ongoing system help.
Support availability depends on your plan, with priority support available for premium users.
Yes. You can request updates to workflows and configurations anytime.
You can reach us via email, phone, or website contact form.
Yes. We provide onboarding guidance and training for your team.
Yes. We continuously maintain and improve system performance.
Cancellation & Account Management
Yes, cancellation is allowed based on your plan terms.
Yes. You can reactivate anytime by contacting our team.
Your data may be retained for a limited period depending on policy and can be restored if reactivated.
Your service will remain active until the end of your billing cycle.
Yes. You can reactivate anytime by contacting our team.
Refunds depend on your subscription agreement and billing cycle terms.